FAQ and Known Issues
Frequently Asked Questions (FAQ)
If you have somehow stumbled here first, note that there are specifications, demos, and tutorials which expand upon much of the information here. These can be found, among other places, from the home page.
Connectivity
It is standard Bluetooth 4.0 range and it depends on external factors such as: Interference: anything interfering with the signal will shorten the range. The type of device that the camera is connected to: BT classification distinguishes 3 device classes based on their power levels. Depending on the class of the connected device, the range varies from less than 10 meters to 100 meters.
Theoretically yes, if you already know the SSID, password, and the camera’s WiFi AP has been enabled. However, practically no because BLE is required in order to discover this information and configure the AP.
Yes, however there is some functionality that is not possible over BLE such as accessing the media list and downloading files.
Devices can only be discovered via BLE by scanning for advertising GoPro cameras
Multi Camera Setups
Simultaneously, only one device can connect at a time. However, the camera stores BLE security keys and other connection information so it is possible to connect multiple devices sequentially.
No. Cameras can only be connected through Wi-Fi by becoming an access point itself (generating its own Wi-Fi network), not as a peripheral.
In cases when camera sync is important, we recommend using the USB connection, which minimizes the variance among devices. The time drift among cameras connected by USB cable to the same host will be up to ~35ms. Using BLE for that purpose will further increase it.
The cameras set their time via GPS. By default, the camera seeks GPS at the beginning of every session, but this can be hindered by typical limitations of GPS signals. Additionally, there are two advanced options that require GoPro Labs firmware installed on the camera. The best bet is multi-cam GPS sync. Another option is precise time calibration via a dynamic QR scan from a smartphone or PC.
Streaming
There are currently 3 different options on how to stream out of GoPro cameras. They are available either via Wi-Fi, USB, or both.
| Wifi | USB | ||||
|---|---|---|---|---|---|
| ViewFinder Preview | LiveStream | ViewFinder Preview | Webcam Preview | Webcam | |
| Orientation | Floating or Fixed | Landscape facing up | Floating or Fixed | Landscape: Floating or Fixed | Landscape: Floating or Fixed |
| Streaming Protocols
|
UDP (MPEG-TS)
|
RTMP
|
UDP (MPEG-TS)
|
UDP (MPEG-TS)
RTSP |
UDP (MPEG-TS)
RTSP |
| Connection Protocol | Wifi - AP Mode | WiFi - STA Mode | NCM | NCM | NCM |
| Resolution | 480p, 720p | 480p, 720p, 1080p | 480p, 720p | 720p, 1080p | 720p, 1080p |
| Frame Rate | 30 | 30 | 30 | 30 | 30 |
| Bitrate
|
2.5 - 4 mbps
depending on model |
0.8 - 8 mbps
configurable |
2.5 - 4 mbps
depending on model |
6 mbps
|
6 mbps
|
| Stabilization | Basic Stabilization | HyperSmooth or none | Basic Stabilization | None | None |
| Image Quality | Basic | Same as recorded content | Basic | Basic | Same as recorded content |
| Minimum Latency
|
210 ms
|
> 100ms (un-stabilized)
> 1,100ms (stabilized) |
210 ms
|
210 ms
|
210 ms
|
| Audio | None | Stereo | None | None | None |
| Max Stream Time
|
150 minutes (720p on fully
charged Enduro battery) |
85 minutes (720p on fully
charged Enduro battery) |
Unlimited (with external
power via USB) |
Unlimited(with external
power via USB) |
Unlimited (with external
power via USB |
The stream has a minimum latency of about 210ms. If you are seeing latency higher than that, we often find that as a result of using off-the-shelf libraries like ffmpeg which adds its own buffering. For preview and framing use cases, we don’t recommend using the live streaming RTMP protocol because it adds unnecessary steps in the pipeline, and puts the camera in the streaming preset, which offers little other control. A low latency streaming demo is available in the demos.
FFPLAY by default will buffer remote streams. You can minimize the buffer using:
-
--no-cache(receiving side) - `-fflags nobuffer” (sender).
However, the best latency can be achieved by building your own pipeline or ffmpegs library for decoding the bytes. Users should be able to achieve about 200-300 ms latency on the desktop and possibly optimize lower than that.
To view the stream in VLC, you need to open network stream udp://@0.0.0.0:8554. You will still see latency
because VLC uses its own caching.
Power
All cameras have minimum power requirements, as specified here. As long as the power is supplied, cameras will be fully functional with or without an internal battery. Removing the battery and running on USB power alone will improve thermal performance and runtime.
If you are seeing issues with insufficient power and have a charger with correct specs, the problems likely stem from low quality cables or low-quality adapters that are not able to consistently provide advertised amperage. We have encountered USB-C cables manufactured with poor quality control that transfer enough power only when their connectors face one side up, but not the other. We recommend using only high-quality components that deliver the correct power output
Cameras cannot be switched on remotely over USB, or “woken up” remotely after they “go to sleep”. The best workaround for this is via the GoPro Labs firmware that forces the camera to automatically switch on as soon as it detects USB power and switch off when the powering stops. Refer to the WAKE command here.
Metadata
No. The GPS track on the camera as well as other metadata is not available until the file is written and saved. If the objective is to add metadata to the stream, currently the only option is to pull GPS data from another device (phone, wearable,… ) and sync it to the video feed.
Metadata exists as a proprietary GPMF (GoPro Metadata Format) and can be extracted from the file via API commands separately for GPS, Telemetry data, or the entire metadata container. The following data points can be extracted:
- Camera settings (Exposure time, ISO, Sensor Gain, White balance)
- Date and Time
- IMU: GPS, gyroscope, and accelerometer
- Smile detection
- Audio levels
- Face detection in bounding boxes
- Scene Classifiers (water, urban, vegetation, snow, beach, indoor)
Currently there are two options to do that, and both require GoPro Labs firmware. The stock firmware doesn’t provide that option. With GoPro Labs installed, you can either inject metadata into the file (and extract it later with the GPMF parser) or use custom naming for the file.
Open GoPro users can add time stamped markers, called “Hilights”, to flag specific moments in the video. Hilights can be injected into the video in the real time and then extracted for analytics or other post-processing purposes. The same Hilights are used in GoPro’s auto-editing engine Quik to determine the most interesting moments in the video.
General
The answer at a high level is >= Hero 9. However, there are also certain firmware requirements. For a complete answer, see the Specification.
First check the value of Setting 128. Then depending on whether this is Photo or Video, use:
Camera Logic
The cameras use first-in, first-out logic.
If you want to receive information asynchronously, it is possible via registering for BLE notifications. See an example (tracking battery) in the Python SDK.
Troubleshooting
If you are able to consistently reproduce a problem, please file a bug on Github Issues
If you have not yet paired to the camera with the desired device, then you need to first set the camera into pairing mode (Connections->Connect Device->Quick App). If you have already paired, then the camera should be advertising and ready to connect. If it is not advertising, it is possible you are already connected to it from a previous session. To be sure, power cycle both the camera and the peer device.
On >= Hero 11, try disabling and then re-enabling the camera’s Wifi AP using the AP Control BLE Command
Known Issues
Relevant to All Supported Cameras
The webcam status will be wrongly reported as IDLE instead of OFF after a new USB connection.
The best workaround for this is to call Webcam Start followed by Webcam Stop after connecting USB in
order to make the webcam truly IDLE and thus willing to accept setting changes.
On rare occasions, connections to the camera’s Wifi AP will continuously fail until the camera is reset. It is possible to workaround this as described in Troubleshooting
Once the camera has been connected in station mode (STA), it will start sending protobuf notifications with action ID 0xFF. These should be ignored.
Hero 11 (v01.10.00) Specific
This is fixed by Resetting Connections and then re-pairing.